Frequently Asked Questions
Only received part of your order?
Don't fear, sometimes we ship items separately to get them to you faster. This means that if you only receive part of your order the rest should be with you very shortly.
Can I return my order?
In the very unlikely case that you are not 100% happy with your Royal & Awesome product, then return it unworn (we realize you might need to wear it once to try it on) and unwashed within 30 days for a full refund.
If you wish to return your product for any reason and it has not been used please see our returns page.
All returns are acknowledged by email and refunds will be credited to the original payment method. For obvious reasons we do not refund items that have been worn, washed or soiled.
How can I arrange a replacement item?
If you would like to arrange a replacement item please follow the process outlined below:
1. Return your item to us (our returns process is outlined above in the 'Can i return my order?' section above)
2. Order your replacement item online
3. We will arrange a refund for your initial order & post your replacement item out as soon as we have received your new order
We have found this process means your new item will be with you quicker & you can start enjoying your Awesomes sooner.
Can I wear these on a golf course?
Royal & Awesome is from the linksland of Scotland, where it doesn’t get any more traditional; if we can wear them on these courses you’ll be fine anywhere. You might get some odd looks at the snootiest of clubs. However, that odd look is a complex blend of jealously and admiration.
When would I wear these?
For any sort of golf - your annual golf tour, the corporate jolly, your club championship final or spending that ‘quality time’ with your father-in-law. Oh and maybe pub golf.
What size should I buy?
There are specific size guides on the product page of every product. Just click on the "Size Guide' tab under the 'Add to Basket' button; you'll find the necessary info there.
As you know, getting the right size trousers can be tricky; a 34 inch waist from one brand might fit but a 34 from the next brand doesn’t. To make sure our trousers are the size you expect we have put ours right in the middle of this mix of sizes. So here is our guidance to help you buy Royal & Awesome:
If you are usually a 34 – buy a 34. Hopefully you are following so far
If you are usually a 33 – buy a 34. So far so good
If you are sometimes a 32 and sometimes a 34 – buy a 34. Clever, huh?
If you are usually a 36 – don’t buy a 34, they’ll be too small. Instead buy a 36.
So in summary, if you are in any doubt go one size larger. You can always use a belt
Well, women’s sizes are even more complicated than men’s, but we are here to help. Each of our beautiful styles (trousers, shorts and skorts) has their own size guide which explains how to measure yourself and then which size to get. If in doubt get the bigger size and if really in doubt just guess and buy one then you can swap it if it doesn’t fit.
These are one size fits all because of a clever popper system. We’ve tried these on lots of people and they have fit everyone so far.
Will they improve my golf?
Nah they’re just trousers, but your opponent will be so put off by jealously that you can’t fail to win.
How do I wash, dry and iron these?
You can machine wash our products at 40°C and it is best to wash colours separately. Ironing is also fine, apart from being a bit tedious. You can tumble dry them but this will result in slight shrinking (1/2 inch in the waist and 1 inch in the leg). They will return to the original size when ironed.